Helpdesk & Service Request Analyser

Classify requests by type, response/resolution times, SLA compliance, repeat request patterns

Sample data — import your own data to get started Template
Select a CSV or TXT file to upload

Paste CSV data directly — useful when file uploads are blocked by corporate proxy (Zscaler, etc.)

Paste a JSON array of objects. Keys become column headers.

Publish your Google Sheet first: File → Share → Publish to web → CSV, then paste the URL below. You can also paste a normal edit URL and we'll try to convert it.

Click Helpdesk to analyse your data